Sometimes we all need a friend. ‘Friend in need’ is an assistance programme to support the emotional and physical wellbeing of you, your team and your family – for free. A bit like an expert friend who’s on the end of the phone or an app 24/7 in a completely confidential and non-judgmental way.
Wow’s ‘Friend in Need’ programme of expert wellbeing advice and compassionate guidance includes:
- Life support: a 24/7 counselling helpline with unlimited access to counselling for emotional challenges and a pathway to structured telephone counselling.
- Cognitive Behavioural Therapy online: a range of CBT self-help modules, informative factsheets and invaluable advice videos from leading qualified counsellors.
- Wellbeing portal: a range of online services to support your mental and physical health.
We’ve made the programme available to all Wow clients, their family and team members – all as part of their monthly service package. ‘Friend in Need’ is powered by industry leaders, Health Assured.
As a Wow client, we will have emailed you a pdf with instructions on how to access the service, including the phone number to call.
Research we conducted on the mental resilience of business owners found that 74% of business owners regularly feel ‘uncontrollable worry’ about their business. We feel strongly that there is a need for mental health support for business owners, their teams and their families – which is why we rolled out ‘Friend in Need’ to Wow clients.
When you might use Friend in Need
Completely anonymous service
The ‘Friend in Need’ programme is completely anonymous and is powered by industry leaders, Health Assured. We will receive anonymous, aggregate data from Health Assured showing usage levels. We will not be able to determine any individual users from any of the data provided to us. Both Wow and Health Assured adhere to strict privacy standards.
Not a Wow client?
Our dream is that all business owners have access to this level of support. At the moment, we are focussed on the Wow community, but if you know other business owners you think may need this help, please get in touch and we can see how we can help.