Location: Anywhere in the UK!

As a Client Services Administrator, you will play a key role in supporting the Wow team in the delivery of our world-class client experience. We’re looking for someone who is great with people, is highly organised, and loves working as part of a team.

No day will be the same at Wow. Here are some of the highlights:

  • You'll be working as part of a small team that works collaboratively to support the wider Wow team.
  • Being the first port of call for all incoming client calls
  • Helping support the Wow team with administrative tasks
  • Assisting our advisory team with booking meetings
  • Processing incoming and outgoing mail
  • Getting involved in interesting project work within the team

Learn and grow at Wow

We’ll provide training to help you learn valuable new skills, meeting monthly to assess your progress and help you develop. You’ll also have an opportunity to:

  • Be part of a team really going places
  • Get involved in developing strategic plans for the company’s growth
  • Use the latest technology to help deliver a truly awesome client experience

About you. We’re looking for someone with:

  • A positive attitude, who loves working as part of a team
  • Demonstrable administrative skills
  • Top-notch people skills, including the ability to build trust and rapport quickly
  • Fantastic attention to detail
  • Great organisation skills, including the ability to prioritise a changing workload
  • A passion and desire to make a difference
  • The ability to keep smiling when things don’t go to plan

Location and working hours

  • The position is full-time, over 5 days with flexible working around Wow’s core hours of 10am-4pm. There is no fixed start or end time each day. If you would prefer a different work pattern please note this on your application and we will take it into consideration.
  • You'll be based in the UK, so you can join us for our quarterly team days and social events.
  • Day-to-day, you get to choose where you work. All you need is your laptop (which we’ll provide) and the internet... and enough snacks to see you through the day!
  • Whilst you have the freedom of remote working, we don't want you to feel remote. Right from the start, you'll feel connected to the amazing Wow team through a series of online and in-person events that will help you build the relationships and get the support you need to thrive in your role.

Salary

  • £24k - £27k, depending on experience.

Applying for the role

  • We’d love to find out more about you and invite you to complete this online form which asks a few questions to get to know you better.
  • We’d also like you to create a short video – guidance on what we’re looking for can be found here.
  • Once you’ve completed the above, please email Mandy (careers@thewowcompany.com) and introduce yourself and let her know you’ve applied.

If you have any questions, please email Mandy and she’ll be happy to help.